Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The delivery charges for international shipping Which we use DHL and express delivery method is $20 per kilo. International deliveries usually take about a week(or earlier) For international deliveries we offer tracking code as well so you can track your order anytime before receiving it.

UAE delivery is free and we offer home delivery as well as cash on delivery.
UAE delivery takes usually a day or two and we can offer you bringing other products than your order that you would see and if you like them you can buy right away

How secure is shopping in the Online Shop? Is my data protected?

Your data is highly protected and safe with us!!

What exactly happens after ordering?

After you place your order and add your data in the website you will have to go to the WhatsApp business link and in there, our 24/7 support team will guide you with the payment methods and any further questions.

Do I receive an invoice for my order?

Right after your payment the shipping process starts and you will receive invoice as well as tracking code for your order and anytime if you have any questions or shall you contact our support system we will be happy to guide you with anything

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